Support
Shipping & Delivery
Everything about how your CleanBrush order gets to you. We currently ship to addresses in the United States.
Order processing
Orders are checked and prepared for dispatch after payment is confirmed. Estimated processing time is 1–3 days before your order is dispatched.
Processing time is additional to delivery time, and some orders take longer — for example when stock needs replenishing, or when carrier or customs delays hold a parcel up.
Delivery options and timing
Standard shipping to addresses in the United States is free.
After dispatch, estimated transit time is 5–11 days. These figures are estimates, not guarantees — we are unable to promise a specific arrival date for any order.
Tracking
When your parcel leaves the warehouse we email you a tracking link so you can follow it to your door.
Wrong or incomplete addresses
Please double-check your shipping address at checkout. If something looks wrong, contact us as soon as possible and we will try to correct it before dispatch.
Questions
If you have a question about an order or delivery, email us at hello@fangsystems.com.
Need a hand?
Email hello@fangsystems.com and a person from Fang Systems will reply.
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