Support
Returns & Refunds
If your CleanBrush isn't right, we want to sort it out quickly. Here's how returns work.
Return window
The return window and any conditions will be published here once finalised. We do not advertise a return period until it is confirmed.
Starting a return
Email us with your order number and a short note about the issue, and we will send you return instructions.
Damaged or faulty items
If your brush arrives damaged or the press mechanism does not work as described, contact us with a photo and we will make it right.
Refunds
Approved refunds are issued to the original payment method. Your bank or card issuer decides how quickly the money appears in your account.
Return shipping responsibility and restocking terms to be confirmed.
Need a hand?
Email hello@fangsystems.com and a person from Fang Systems will reply.
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